FAQ

Delivery

Do you deliver to the UK and the US?
Yes. Standard shipping is free to both, with an optional tracked and insured service at checkout. See Shipping & Delivery.

How do I track my order?
We email your tracking number as soon as your order ships. See Track Your Order.

Sizing

How do I choose my size?
Each product page lists its sizes. If you are between sizes, write to us before ordering and we will help you choose.

Returns

Can I return an item?
Yes — within 30 days of delivery, unworn. See Returns & Refunds.

Payment

Is checkout secure?
Yes. Payments are processed over an encrypted connection and we never see or store your full card details.

Contact

How can I reach you?
Email info@mati-atelier.com, call +1 573-367-0150 or use our contact form.